A top performing restaurant management company
that challenges and rewards its team members to dream big.
About Us
Our Story
Since our founding in 2013, Rackson Restaurants has empowered teams to dream big and rewarded top performance. Led by our founder Chris Johnson, we set our sights on long-term excellence. We cultivate driven talent and provide the tools to grow into an organization operating at the highest standards. Our people are our secret sauce – we develop motivated teams that run great community restaurants in partnership with iconic brands. With our values guiding us, the journey continues to challenge and inspire while achieving operational consistency. At Rackson, we build careers and legacies with purpose – and have fun doing it.
Our Vision
People - Process - Profit
People – Process – Profit
At Rackson, growth and profit come from putting people first and honoring processes. Though not a unique approach, we firmly believe that when employees are empowered, profits follow. Our team proves this philosophy succeeds daily. By focusing on developing our workforce and sticking to operational excellence, Rackson continues to expand sustainably.
Our Mission
Rackson aims to become a top multi-brand franchisee nationwide through disciplined, profitable growth and an unwavering commitment to employee and guest satisfaction.
Our Values
Fairness
We commit to equal opportunity, transparency, and fair outcomes for employees, customers, vendors and stakeholders. By living this value, we build trust and community.
Accountability
At Rackson, accountability powers performance through ownership and empowerment. By setting clear expectations and enabling people to take initiative in their roles, while also following through on our own commitments, we foster accountability at every level.
Recognition
At Rackson, recognition cultivates engagement and consistency through a culture of gratitude. By driving authentic appreciation and frequent communication of thanks, we invest in employee fulfillment and positive guest experiences.
Meet Our Team
Chris Johnson
Founder, President and CEO
Katie Fionova
Vice President, People and Culture
susan Daggett
Chief Financial Officer
Alisa Wold
DIRECTOR, FP&A
Edward Costello
Director,
Asset maintenance
and process
Michael mikos
Controller
Digna Ayala
Director, Operations
Darcie Velazquez
Director of People Operations & Compliance
Todd Barto
Sr. VP of Operations
